It specialist (custspt)
Company Name:
Department of Defense
US Citizens and Status Candidates Excepted Service Permanent Full Time Are you ready to broaden your horizon by challenging yourself in the last frontier? Do you love the great outdoors? Do you want to serve your community, State, and Nation? If so, the Alaska National Guard wants you! So come camp out with us and learn how to survive in the tundra! Take up airlift and rescue missions! Work with communities during natural disasters! Even take part in reconstruction efforts! Make an impact today by joining us in the Alaska National Guard!
## Take the challenge. Find your strength.
To learn more about the National Guard, go to /
Incentives may be available. Payment of such incentives will be made IAW current Alaska HRO Policy. Incentives are subject to funding availability, superior qualifications as determined by selecting supervisors, quality/recency of experience, and pool of qualified candidates.
NATIONAL GUARD MEMBERSHIP REQUIREMENT: This is an excepted service position and as such requires active membership in the Alaska Air National Guard, be assigned to a compatible military assignment and wear of the military uniform. Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment. Applicants who are not a current member of the Alaska Air National Guard must be eligible for immediate enlistment or appointment if selected for this position. For enlistment/appointment information, contact .
Opened Area(s) of Consideration: 1, 2, 3, 4
DEFINITION OF AREA(S) OF CONSIDERATION:
Area 1 - AKNG permanent or indefinite technicians, excepted or competitive civil service currently employed with the Alaska Army or Air National Guard.
Area 2 - All Traditional Guard or Active Guard Reserves (AGR) members currently employed with the Alaska Army or Air National Guard.
Area 3 - All other current military members who are eligible to join the Alaska Air National Guard.
Area 4 - All others who are eligible to become military member's of the Alaska Air National Guard.
PDCN: D2182000
Selecting Supervisor: Delmar Schaefers
Alaska Air National Guard membership is required. U.S. Citizenship and Secret Clearance is required. Bargaining Unit: Bargaining Selectee must verify U.S. employment eligibility using Form I-9 Selectee is subject to Entrance on Duty (EOD) physical to include audiogram
Manages the assigned IT/communications environment with privileged access at the network level for the Wing, Geographically Separated Units (GSU), and Tenants. Plans, coordinates, installs, and continuously analyzes system design, hardware and software. Develops, recommends, and installs solutions and upgrades to ensure availability, integrity, efficiency, and reliability of all components of the assigned system. Provides Information Assurance systems support for all disciplines, ensuring the rigorous application of information security/information assurance policies, principles, and practices in the delivery of network services. Performs system audits to assess security parameters and performance of IA controls within the network environment. Serves as a focal point for ensuring functionality and operability of the assigned IT/data systems/functions, voice and wireless systems to support mission requirements of Wing, Geographically Separated Units (GSU), and Tenants. Optimizes the functionality and performance of hardware and software systems and ensures availability, integrity, efficiency, and reliability of system/functional resources while managing the communications focal point coordination and workload distribution duties. Troubleshoots and diagnoses system failures to isolate source of problems. Performs testing, troubleshoots, corrects problems, and distributes workload relative to interface and interoperability of system components such as hardware, systems software, and applications programs. Assesses and mitigates security vulnerabilities of installed system hardware and software. Identifies and documents system requirements for specific needs of customers. Conducts in-depth analyses of system usage, user complaints, traffic interruptions, hardware and software capabilities, and other relevant factors. Ensures upgrades to the base IT and communications infrastructure are identified and assists customers in developing and submitting recommendations for additional equipment and funds. Cooperates and works with squadron personnel in planning and developing new or additional infrastructure/architecture capabilities. Identifies potential performance or capacity problems.Works with technical support personnel in resolving problems. Manages system user accounts, resets system passwords, and resolves firewall issues. Responds to trouble reports by analyzing problems, providing solutions, and recommending actions necessary to avoid future difficulties such as enhancing, replacing, or modifying existing programs, applications, and equipment. Maintains records of analyses, tests, and the techniques and procedures applied in problem resolution to establish a record of activities for future use. Prepares user manual or instructions for assigned applications. Participates with operating officials, system users, and others in progress review of established systems to determine the reliability, productivity, and user friendliness of the existing system hardware and software. Keeps abreast of changes technology to assist management in preparing for future enhancements. Coordinates frequency needs with command level spectrum management office to maintain current allocations and obtain new authorizations. Secures operating authority, and ensures minimal interference by ANG radio frequency (RF) operations. Analyzes RF spectrum requirements and determine compatibility with other users considering transmitter and receiver specifications, antenna data, emission characteristics, and modes of radio wave propagation. Reviews and validates radio frequency allocations. Maintains frequency records and associated Databases. Examines spectrum allocation data and frequency assignment records to determine suitability of specific equipment planned for deployment. Provides spectrum management guidance to units deploying equipment in support of contingency, exercise, or wartime requirements. Installs, maintains, and repairs hardware devices supporting a broad range of information and communications systems. Uses detailed knowledge of concepts, principles, methods, and practices with sophisticated diagnostic equipment and complex diagnostic software to identify and resolve internal system and network conflicts. Applies diagnostic equipment to test, configure, evaluate, and optimize all high bandwidth circuits. Designs, develops and conducts technical and operational tests and evaluations of a wide range of communications equipment and systems using performance management and measurement methods. Coordinates and prepares items for contract or warranty repair or replacement as required. Receives, inspects, installs, and verifies the proper operation of required documentation. Adheres to management control plan requirements by conducting self inspection and staff assistance visits.Resolves identified discrepancies. Performs other duties as assigned.
General Experience_ -_ Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems.
Specialized Experience is experience which is directly related to the position to be filled and which has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of this position.
GS-11 - Must have at least 36 months experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.
Length of time is not of itself qualifying. Your experience will be evaluated on the basis of duties performed. Your record of experience, training, and education must show possession of the following knowledge, skills and abilities needed to fully perform the duties of the position:
Knowledge of applying analysis concepts to IT network systems and independent IT Platforms, integration methods, performance tuning methods, test and evaluation methods and procedures, IT security principles and methods, and project management principles and methods sufficient to plan and coordinate the installation of new products or equipment.
Ability to analyze, apply methods and practices for recovering, adjusting and modifying IT Systems to solve complex problems while improving customer support practices that minimizes interruptions in service.
Knowledge of network operations, security methods, and network architecture optimization techniques; the capabilities and limitations of the IT systems, infrastructure and software configuration in order to manage the tenant network, carry out network and/or independent platform projects and coordinate efforts with others affected in the organization.
Knowledge of systems development, modification, testing, installation, operations, and supportconcepts as well as the organization's network andinfrastructure architecture and protocols to provide support related to: test, evaluation, installation, configuration and modification of hard and software for operating systems, network platform, interface connectivity; etc.; provision of network services and planning for increased or changed requirements; modifications and integration of network systems and infrastructure consistent with existing or planned infrastructure/architect configuration management changes and upgrades; and connectivity between remote sites.
Knowledge of the interrelationship of multiple IT systems, utilizing methods, principles, and practices covering restoral from complex computer and infrastructure system failures, recovery of systems, adjusting, modifying, and improving systems to include hardware and software components.
Knowledge of performance measurement tools, systems testing and diagnostics, analytical methods and practices, requirements analysis techniques in order to test and optimize the functionality of the systems, networks, and data; provide advice on a varying range of IT issues; ensure optimal use of commercially available products; represent the organization in interactions with other organizations; prepare and present reports; conduct analyses and recommend resolution of difficult issues; identify and define business requirements applied to the development, implementation management and support of systems and networks; etc.
Knowledge of IT security principles and products; DOD and agency policies, procedures, regulations, directives, and requirements related to physical, personnel, emanations, and inform security; methods for evaluating risk or vulnerability; IT INFOSEC security requirements for certification and accreditation; network operations and protocols; systems testing and evaluation and performance management methods sufficient to plan and conduct security accreditation review for installed systems or networks and assess and advise on new or revised security measures a countermeasures based on the results of accreditation reviews.
Knowledge of the mission, objectives, terminology, and management practices of wing and tenant organizations to recognize probable areas of interaction and overlap between proposedand existing systems, system modifications and upgrades.
Ability to gather facts and use effective analytical and evaluative methods to assess information plans the sequence of actions necessary, make sound decisions, and solve a variety of complex IT device and infrastructure problems.
Ability to communicate effectively both orally and in writing and maintain effective relationships.
Ability to modify existing systems and relate all aspects of the work to overall system requirements, advise on andimplement new technology, and offer alternative approaches in operating systems development and/or problem resolution.
Ability to stay well informed on rapidly changing technology to evaluate its possible impact on organization missions and to develop plans to satisfy requirements.
Knowledge of a wide range of IT concepts, principles, and practices, to accomplish work processes through the use of data transport devices, methods, services, and facilities. Work encompasses complex and uncommon interfaces and policies and practices; sources of technical data to evaluate new devices, proposals, and approaches for satisfying communications requirements; and a practical understanding of contracting procedures and legal requirements.
Knowledge of operational and performance characteristics of data/voice transport to define, coordinate, plan, and satisfy user requirements for equipment, systems, or services, and to review, develop, or interpret communications policies and procedures.
Knowledge of DoD, Air Force, NGB, and ANG communications regulations, services, and instructions to ensure telecommunications services are in compliance with applicable regulations instructions.
Knowledge of operational and performance characteristics of systems to develop procedures/policies/practices to ensure customer requirements are met.
Knowledge of commonly used practices, guides, and a broad range of operating techniques concerning both standard and unique IT systems design installation and concept of operations.
Ability to review, analyze, and resolve difficult and complex technical problems involving systems
compatibility, both installation-wide and external interoperability, circuits, switches, distribution, satellite linkages and networking.
Practical knowledge of electronic principles and scientific theory with formulas such as circuit elements, digital logic,microprocessors, core memory, interface circuits, digital data transmission, microwave, antennas, signal behavior, amplifications, core memory, interface circuits, digital data transmission, microwave, antennas, signal behavior, amplification, and display to perform analysis, integration, interoperability, and diagnose conflicts in complex electronic ground communications operational systems consisting of numerous complex integral components and where circuit theory must be used to understand the operations of individual circuits, and the possible interaction of other circuits which create a malfunction.
APPOINTMENT FACTORS: Excepted/Enlisted in the Alaska Air National Guard.
MILITARY COMPATIBILITY: If you are selected for this position, you will be required to become a member of the Alaska Air National Guard and be assigned to a compatible military assignment in the following AFSCs: 3D0X1, 3D0X2, 3D0X3, 3D1X1, 3D1X2, 3D1X3, 3D1X4.
MILITARY GRADE REQUIREMENT: Due to the nature of this position, the minimum military grade of this position is Senior Airman (SrA/E4), and the maximum military grade of this position is Master Sergeant (MSgt/E7).
DESIRABLES: Hold a current CompTia A
or Security
certification. Knowledge of the Alaska Land Mobile Radio Network (ALMR). Hold a 3D1XX AFSC.
Once the application process is complete, a review of your application/resume will be made to determine your Area of Consideration (AOC) and to ensure you meet the basic eligibility and minimum job requirements. Your initial rating will be based on your responses to the questionnaire in this document. This process measures the degree to which your background matches the knowledge, skills and abilities required for this position. Your final rating will be based on our evaluation of your responses, as verified through a review of your resume and other supporting documents. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your eligibility and rating.
If you are a current member of the Alaska National Guard in any capacity, it must be indicated on your application/resume and questionnaire for determination of which area you will be considered as. National Guard and active military experience(s) must be fully described to include time frames, unit and rank.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on Friday, December 12, 2014to receive consideration.
Applying Online:
To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click the Submit My Answers button to submit your application package.
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USAJOBS account, , select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
You are encouraged to apply online. Applying online will allow you to review and track the status of your application.
Applying via Fax:
NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.
If you completed the occupational questionnaire online and are unable to upload supporting document(s):
To fax your documents, you must use the following cover and provide the required information. The Vacancy ID is 1264479.
Fax your documents to .
If you cannot complete the Application Package online, you may fax all of your materials. The complete application package must be submitted by 11:59 PM (EST) on Friday, December 12, 2014 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.
To complete the occupational questionnaire and submit via fax:
Click the following link to view and print the occupational questionnaire View Occupational Questionnaire
Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire .
Fax all six pages of the completed 1203FX form along with any supporting documents to . Your 1203FX will serve as a cover page for your fax transmission.
Applying by mail or in person:
Print a copy of this job announcement so that you can read the questions offline.
Obtain and print a copy of the OPM 1203FX form, which you will use to provide your answers. You can obtain the form at this URL
Submit your Form 1203FX form, your resume, and any supporting documents by mail or in person to:
Alaska National Guard HRO
Camp Denali Bldg 49000 RM D-209
PO Box 5800
Fort Richardson, AK 99505
USA
Attention: Travis Doyle or Tiffany Hutchison
1264479
The complete Application Package must be postmarked, or date stamped by the Alaska Human Resources Office, no later than 1600 hrs on Friday, December 12, 2014
You must submit the following documents:
Resume
Questionnaire
Any additional documentation you wish to submit for consideration
Your resume, curriculum vitae, the Optional Application for Federal Employment (OF 612), or any other written format you choose to describe your job-related qualifications can be submitted electronically using the document upload process, fax, mail or by hand-deliver.Please be sure to include all of the following information in your resume:
Job Information:
Vacancy Identification Number, title, grade and location for which you are applying.
Personal Information:
Full name, mailing address (with zip code) and day/evening telephone numbers (with area code).
Country of Citizenship.
If ever employed by the Federal Government, please show the highest Federal civilian grade held, job series, and dates of employment in grade.
Education:
High School name, city, state and zip code, date of diploma or GED.
Colleges and/or Universities attended, city, state and zip code.
Major field(s) of study.
Type and year of degree(s) received. If no degree received, show total credit hours received in semester or quarter hours.
Work Experience for each paid or non-paid position held related to the job for which you are applying (do not provide copies of job descriptions):
Job title.
Duties and accomplishments.
Number of hours per week.
Employer's name and address.
Supervisor's name and phone number.
Indicate if your current supervisor may be contacted.
Starting and ending dates of employment (month and year).
Salary.
Other
Qualifications:
Job-related training courses (title and year).
Job-related skills (e.g., other languages, computer software/hardware, tools, machinery, typing speed, etc.)
Job related certificates and licenses.
Job-related honors, awards, and special accomplishments. (e.g., publications, memberships in professional or honor societies, leadership activities, public speaking, performance awards, etc.)
Do not send copies of documents unless specifically requested.
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating. Referral to the hiring official will be IAW our agency Merit Promotion Plan and current Labor agreement. Qualified applicants may be further evaluated by a ranking panel. Referred candidates will be further evaluated and interviewed by a selection panel.
The following Web addresses are provided for your reference to explore the major benefits offered to most Federal employees.
Flexible Spending Accounts - The Federal Flexible Spending Accounts Program (FSAFeds) allows you to pay for certain health and dependent care expenses with pre-tax dollars. Visit:
Health Insurance - The Federal Employees Health Benefits Program offers over 100 optional plans. Visit:
Leave - Most Federal employees earn both annual and sick leave. Visit:
Life Insurance - The Federal Employees' Group Life Insurance Program (FEGLI) offers: Basic Life Insurance plus three types of optional insurance. Visit:
Long Term Care Insurance - The Federal Long Term Care Insurance Program (FLTCIP) provides long term care insurance for Federal employees and their parents, parents-in-law, stepparents, spouses, and adult children. Visit: /
Retirement Program - Almost all new employees are automatically covered by the Federal Employees Retirement System (FERS). FERS is a three-tiered retirement plan. The three tiers are: Social Security Benefits, Basic Benefit Plan, Thrift Savings Plan. Visit: /
This link provides an overview of the benefits currently offered to Federal employees.
- If you are a current Federal employee or former Federal employee , you must submit a copy of your latest SF-50 Notification of Personnel Action and/or a copy of the SF-50. You may submit your most recent performance appraisal.
- The National Guard is exempt from the Veterans Preference Act. Submission of a copy of your DD-214 is not required unless you are hired for technician position.
- If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
- Permanent Change of Station (PCS): Not authorized.
- Cost of Living Allowance (COLA): Entitled to 5.57% COLA in addition to base salary, subject to change.
- Direct Deposit Program: If selected for technician position with the Alaska National Guard, you will be required to participate in the Direct Deposit Program. (Salary will be automatically deposited to bank/credit union account).
- Military Bonuses And Student Loan Repayment Program: If you are selected for this position, you may lose your eligibility for your National Guard Enlistment/Reenlistment Bonus and Student Loan Repayment Program (incentives). In order to avoid losing your incentive eligibility and possibly being required to pay for an incentive you have received (recoupment), you should check with your servicing incentive manager (AKARNG - J1 or AKANG - Retention Office) prior to accepting an offer for the position. For M-Day personnel who are currently receiving incentives to include Bonuses and the Student Loan Repayment Program, the following termination rules apply: - Incentive Termination with Recoupment: If you accept an Active Guard Reserve (AGR) position or a Military Technician (Mil Tech) position where membership in the National Guard is a condition of employment and you have not served at least six months of the incentive contract term. - Incentive Termination without Recoupment: If you accept an Active Guard Reserve (AGR) position or a Military Technician (Mil Tech) position where membership in the National Guard is a condition of employment and you have served at least six months of the incentive contract term.Estimated Salary: $20 to $28 per hour based on qualifications.
Department of Defense
US Citizens and Status Candidates Excepted Service Permanent Full Time Are you ready to broaden your horizon by challenging yourself in the last frontier? Do you love the great outdoors? Do you want to serve your community, State, and Nation? If so, the Alaska National Guard wants you! So come camp out with us and learn how to survive in the tundra! Take up airlift and rescue missions! Work with communities during natural disasters! Even take part in reconstruction efforts! Make an impact today by joining us in the Alaska National Guard!
## Take the challenge. Find your strength.
To learn more about the National Guard, go to /
Incentives may be available. Payment of such incentives will be made IAW current Alaska HRO Policy. Incentives are subject to funding availability, superior qualifications as determined by selecting supervisors, quality/recency of experience, and pool of qualified candidates.
NATIONAL GUARD MEMBERSHIP REQUIREMENT: This is an excepted service position and as such requires active membership in the Alaska Air National Guard, be assigned to a compatible military assignment and wear of the military uniform. Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment. Applicants who are not a current member of the Alaska Air National Guard must be eligible for immediate enlistment or appointment if selected for this position. For enlistment/appointment information, contact .
Opened Area(s) of Consideration: 1, 2, 3, 4
DEFINITION OF AREA(S) OF CONSIDERATION:
Area 1 - AKNG permanent or indefinite technicians, excepted or competitive civil service currently employed with the Alaska Army or Air National Guard.
Area 2 - All Traditional Guard or Active Guard Reserves (AGR) members currently employed with the Alaska Army or Air National Guard.
Area 3 - All other current military members who are eligible to join the Alaska Air National Guard.
Area 4 - All others who are eligible to become military member's of the Alaska Air National Guard.
PDCN: D2182000
Selecting Supervisor: Delmar Schaefers
Alaska Air National Guard membership is required. U.S. Citizenship and Secret Clearance is required. Bargaining Unit: Bargaining Selectee must verify U.S. employment eligibility using Form I-9 Selectee is subject to Entrance on Duty (EOD) physical to include audiogram
Manages the assigned IT/communications environment with privileged access at the network level for the Wing, Geographically Separated Units (GSU), and Tenants. Plans, coordinates, installs, and continuously analyzes system design, hardware and software. Develops, recommends, and installs solutions and upgrades to ensure availability, integrity, efficiency, and reliability of all components of the assigned system. Provides Information Assurance systems support for all disciplines, ensuring the rigorous application of information security/information assurance policies, principles, and practices in the delivery of network services. Performs system audits to assess security parameters and performance of IA controls within the network environment. Serves as a focal point for ensuring functionality and operability of the assigned IT/data systems/functions, voice and wireless systems to support mission requirements of Wing, Geographically Separated Units (GSU), and Tenants. Optimizes the functionality and performance of hardware and software systems and ensures availability, integrity, efficiency, and reliability of system/functional resources while managing the communications focal point coordination and workload distribution duties. Troubleshoots and diagnoses system failures to isolate source of problems. Performs testing, troubleshoots, corrects problems, and distributes workload relative to interface and interoperability of system components such as hardware, systems software, and applications programs. Assesses and mitigates security vulnerabilities of installed system hardware and software. Identifies and documents system requirements for specific needs of customers. Conducts in-depth analyses of system usage, user complaints, traffic interruptions, hardware and software capabilities, and other relevant factors. Ensures upgrades to the base IT and communications infrastructure are identified and assists customers in developing and submitting recommendations for additional equipment and funds. Cooperates and works with squadron personnel in planning and developing new or additional infrastructure/architecture capabilities. Identifies potential performance or capacity problems.Works with technical support personnel in resolving problems. Manages system user accounts, resets system passwords, and resolves firewall issues. Responds to trouble reports by analyzing problems, providing solutions, and recommending actions necessary to avoid future difficulties such as enhancing, replacing, or modifying existing programs, applications, and equipment. Maintains records of analyses, tests, and the techniques and procedures applied in problem resolution to establish a record of activities for future use. Prepares user manual or instructions for assigned applications. Participates with operating officials, system users, and others in progress review of established systems to determine the reliability, productivity, and user friendliness of the existing system hardware and software. Keeps abreast of changes technology to assist management in preparing for future enhancements. Coordinates frequency needs with command level spectrum management office to maintain current allocations and obtain new authorizations. Secures operating authority, and ensures minimal interference by ANG radio frequency (RF) operations. Analyzes RF spectrum requirements and determine compatibility with other users considering transmitter and receiver specifications, antenna data, emission characteristics, and modes of radio wave propagation. Reviews and validates radio frequency allocations. Maintains frequency records and associated Databases. Examines spectrum allocation data and frequency assignment records to determine suitability of specific equipment planned for deployment. Provides spectrum management guidance to units deploying equipment in support of contingency, exercise, or wartime requirements. Installs, maintains, and repairs hardware devices supporting a broad range of information and communications systems. Uses detailed knowledge of concepts, principles, methods, and practices with sophisticated diagnostic equipment and complex diagnostic software to identify and resolve internal system and network conflicts. Applies diagnostic equipment to test, configure, evaluate, and optimize all high bandwidth circuits. Designs, develops and conducts technical and operational tests and evaluations of a wide range of communications equipment and systems using performance management and measurement methods. Coordinates and prepares items for contract or warranty repair or replacement as required. Receives, inspects, installs, and verifies the proper operation of required documentation. Adheres to management control plan requirements by conducting self inspection and staff assistance visits.Resolves identified discrepancies. Performs other duties as assigned.
General Experience_ -_ Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems.
Specialized Experience is experience which is directly related to the position to be filled and which has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of this position.
GS-11 - Must have at least 36 months experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.
Length of time is not of itself qualifying. Your experience will be evaluated on the basis of duties performed. Your record of experience, training, and education must show possession of the following knowledge, skills and abilities needed to fully perform the duties of the position:
Knowledge of applying analysis concepts to IT network systems and independent IT Platforms, integration methods, performance tuning methods, test and evaluation methods and procedures, IT security principles and methods, and project management principles and methods sufficient to plan and coordinate the installation of new products or equipment.
Ability to analyze, apply methods and practices for recovering, adjusting and modifying IT Systems to solve complex problems while improving customer support practices that minimizes interruptions in service.
Knowledge of network operations, security methods, and network architecture optimization techniques; the capabilities and limitations of the IT systems, infrastructure and software configuration in order to manage the tenant network, carry out network and/or independent platform projects and coordinate efforts with others affected in the organization.
Knowledge of systems development, modification, testing, installation, operations, and supportconcepts as well as the organization's network andinfrastructure architecture and protocols to provide support related to: test, evaluation, installation, configuration and modification of hard and software for operating systems, network platform, interface connectivity; etc.; provision of network services and planning for increased or changed requirements; modifications and integration of network systems and infrastructure consistent with existing or planned infrastructure/architect configuration management changes and upgrades; and connectivity between remote sites.
Knowledge of the interrelationship of multiple IT systems, utilizing methods, principles, and practices covering restoral from complex computer and infrastructure system failures, recovery of systems, adjusting, modifying, and improving systems to include hardware and software components.
Knowledge of performance measurement tools, systems testing and diagnostics, analytical methods and practices, requirements analysis techniques in order to test and optimize the functionality of the systems, networks, and data; provide advice on a varying range of IT issues; ensure optimal use of commercially available products; represent the organization in interactions with other organizations; prepare and present reports; conduct analyses and recommend resolution of difficult issues; identify and define business requirements applied to the development, implementation management and support of systems and networks; etc.
Knowledge of IT security principles and products; DOD and agency policies, procedures, regulations, directives, and requirements related to physical, personnel, emanations, and inform security; methods for evaluating risk or vulnerability; IT INFOSEC security requirements for certification and accreditation; network operations and protocols; systems testing and evaluation and performance management methods sufficient to plan and conduct security accreditation review for installed systems or networks and assess and advise on new or revised security measures a countermeasures based on the results of accreditation reviews.
Knowledge of the mission, objectives, terminology, and management practices of wing and tenant organizations to recognize probable areas of interaction and overlap between proposedand existing systems, system modifications and upgrades.
Ability to gather facts and use effective analytical and evaluative methods to assess information plans the sequence of actions necessary, make sound decisions, and solve a variety of complex IT device and infrastructure problems.
Ability to communicate effectively both orally and in writing and maintain effective relationships.
Ability to modify existing systems and relate all aspects of the work to overall system requirements, advise on andimplement new technology, and offer alternative approaches in operating systems development and/or problem resolution.
Ability to stay well informed on rapidly changing technology to evaluate its possible impact on organization missions and to develop plans to satisfy requirements.
Knowledge of a wide range of IT concepts, principles, and practices, to accomplish work processes through the use of data transport devices, methods, services, and facilities. Work encompasses complex and uncommon interfaces and policies and practices; sources of technical data to evaluate new devices, proposals, and approaches for satisfying communications requirements; and a practical understanding of contracting procedures and legal requirements.
Knowledge of operational and performance characteristics of data/voice transport to define, coordinate, plan, and satisfy user requirements for equipment, systems, or services, and to review, develop, or interpret communications policies and procedures.
Knowledge of DoD, Air Force, NGB, and ANG communications regulations, services, and instructions to ensure telecommunications services are in compliance with applicable regulations instructions.
Knowledge of operational and performance characteristics of systems to develop procedures/policies/practices to ensure customer requirements are met.
Knowledge of commonly used practices, guides, and a broad range of operating techniques concerning both standard and unique IT systems design installation and concept of operations.
Ability to review, analyze, and resolve difficult and complex technical problems involving systems
compatibility, both installation-wide and external interoperability, circuits, switches, distribution, satellite linkages and networking.
Practical knowledge of electronic principles and scientific theory with formulas such as circuit elements, digital logic,microprocessors, core memory, interface circuits, digital data transmission, microwave, antennas, signal behavior, amplifications, core memory, interface circuits, digital data transmission, microwave, antennas, signal behavior, amplification, and display to perform analysis, integration, interoperability, and diagnose conflicts in complex electronic ground communications operational systems consisting of numerous complex integral components and where circuit theory must be used to understand the operations of individual circuits, and the possible interaction of other circuits which create a malfunction.
APPOINTMENT FACTORS: Excepted/Enlisted in the Alaska Air National Guard.
MILITARY COMPATIBILITY: If you are selected for this position, you will be required to become a member of the Alaska Air National Guard and be assigned to a compatible military assignment in the following AFSCs: 3D0X1, 3D0X2, 3D0X3, 3D1X1, 3D1X2, 3D1X3, 3D1X4.
MILITARY GRADE REQUIREMENT: Due to the nature of this position, the minimum military grade of this position is Senior Airman (SrA/E4), and the maximum military grade of this position is Master Sergeant (MSgt/E7).
DESIRABLES: Hold a current CompTia A
or Security
certification. Knowledge of the Alaska Land Mobile Radio Network (ALMR). Hold a 3D1XX AFSC.
Once the application process is complete, a review of your application/resume will be made to determine your Area of Consideration (AOC) and to ensure you meet the basic eligibility and minimum job requirements. Your initial rating will be based on your responses to the questionnaire in this document. This process measures the degree to which your background matches the knowledge, skills and abilities required for this position. Your final rating will be based on our evaluation of your responses, as verified through a review of your resume and other supporting documents. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your eligibility and rating.
If you are a current member of the Alaska National Guard in any capacity, it must be indicated on your application/resume and questionnaire for determination of which area you will be considered as. National Guard and active military experience(s) must be fully described to include time frames, unit and rank.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on Friday, December 12, 2014to receive consideration.
Applying Online:
To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click the Submit My Answers button to submit your application package.
It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USAJOBS account, , select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
You are encouraged to apply online. Applying online will allow you to review and track the status of your application.
Applying via Fax:
NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.
If you completed the occupational questionnaire online and are unable to upload supporting document(s):
To fax your documents, you must use the following cover and provide the required information. The Vacancy ID is 1264479.
Fax your documents to .
If you cannot complete the Application Package online, you may fax all of your materials. The complete application package must be submitted by 11:59 PM (EST) on Friday, December 12, 2014 to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.
To complete the occupational questionnaire and submit via fax:
Click the following link to view and print the occupational questionnaire View Occupational Questionnaire
Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire .
Fax all six pages of the completed 1203FX form along with any supporting documents to . Your 1203FX will serve as a cover page for your fax transmission.
Applying by mail or in person:
Print a copy of this job announcement so that you can read the questions offline.
Obtain and print a copy of the OPM 1203FX form, which you will use to provide your answers. You can obtain the form at this URL
Submit your Form 1203FX form, your resume, and any supporting documents by mail or in person to:
Alaska National Guard HRO
Camp Denali Bldg 49000 RM D-209
PO Box 5800
Fort Richardson, AK 99505
USA
Attention: Travis Doyle or Tiffany Hutchison
1264479
The complete Application Package must be postmarked, or date stamped by the Alaska Human Resources Office, no later than 1600 hrs on Friday, December 12, 2014
You must submit the following documents:
Resume
Questionnaire
Any additional documentation you wish to submit for consideration
Your resume, curriculum vitae, the Optional Application for Federal Employment (OF 612), or any other written format you choose to describe your job-related qualifications can be submitted electronically using the document upload process, fax, mail or by hand-deliver.Please be sure to include all of the following information in your resume:
Job Information:
Vacancy Identification Number, title, grade and location for which you are applying.
Personal Information:
Full name, mailing address (with zip code) and day/evening telephone numbers (with area code).
Country of Citizenship.
If ever employed by the Federal Government, please show the highest Federal civilian grade held, job series, and dates of employment in grade.
Education:
High School name, city, state and zip code, date of diploma or GED.
Colleges and/or Universities attended, city, state and zip code.
Major field(s) of study.
Type and year of degree(s) received. If no degree received, show total credit hours received in semester or quarter hours.
Work Experience for each paid or non-paid position held related to the job for which you are applying (do not provide copies of job descriptions):
Job title.
Duties and accomplishments.
Number of hours per week.
Employer's name and address.
Supervisor's name and phone number.
Indicate if your current supervisor may be contacted.
Starting and ending dates of employment (month and year).
Salary.
Other
Qualifications:
Job-related training courses (title and year).
Job-related skills (e.g., other languages, computer software/hardware, tools, machinery, typing speed, etc.)
Job related certificates and licenses.
Job-related honors, awards, and special accomplishments. (e.g., publications, memberships in professional or honor societies, leadership activities, public speaking, performance awards, etc.)
Do not send copies of documents unless specifically requested.
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating. Referral to the hiring official will be IAW our agency Merit Promotion Plan and current Labor agreement. Qualified applicants may be further evaluated by a ranking panel. Referred candidates will be further evaluated and interviewed by a selection panel.
The following Web addresses are provided for your reference to explore the major benefits offered to most Federal employees.
Flexible Spending Accounts - The Federal Flexible Spending Accounts Program (FSAFeds) allows you to pay for certain health and dependent care expenses with pre-tax dollars. Visit:
Health Insurance - The Federal Employees Health Benefits Program offers over 100 optional plans. Visit:
Leave - Most Federal employees earn both annual and sick leave. Visit:
Life Insurance - The Federal Employees' Group Life Insurance Program (FEGLI) offers: Basic Life Insurance plus three types of optional insurance. Visit:
Long Term Care Insurance - The Federal Long Term Care Insurance Program (FLTCIP) provides long term care insurance for Federal employees and their parents, parents-in-law, stepparents, spouses, and adult children. Visit: /
Retirement Program - Almost all new employees are automatically covered by the Federal Employees Retirement System (FERS). FERS is a three-tiered retirement plan. The three tiers are: Social Security Benefits, Basic Benefit Plan, Thrift Savings Plan. Visit: /
This link provides an overview of the benefits currently offered to Federal employees.
- If you are a current Federal employee or former Federal employee , you must submit a copy of your latest SF-50 Notification of Personnel Action and/or a copy of the SF-50. You may submit your most recent performance appraisal.
- The National Guard is exempt from the Veterans Preference Act. Submission of a copy of your DD-214 is not required unless you are hired for technician position.
- If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
- Permanent Change of Station (PCS): Not authorized.
- Cost of Living Allowance (COLA): Entitled to 5.57% COLA in addition to base salary, subject to change.
- Direct Deposit Program: If selected for technician position with the Alaska National Guard, you will be required to participate in the Direct Deposit Program. (Salary will be automatically deposited to bank/credit union account).
- Military Bonuses And Student Loan Repayment Program: If you are selected for this position, you may lose your eligibility for your National Guard Enlistment/Reenlistment Bonus and Student Loan Repayment Program (incentives). In order to avoid losing your incentive eligibility and possibly being required to pay for an incentive you have received (recoupment), you should check with your servicing incentive manager (AKARNG - J1 or AKANG - Retention Office) prior to accepting an offer for the position. For M-Day personnel who are currently receiving incentives to include Bonuses and the Student Loan Repayment Program, the following termination rules apply: - Incentive Termination with Recoupment: If you accept an Active Guard Reserve (AGR) position or a Military Technician (Mil Tech) position where membership in the National Guard is a condition of employment and you have not served at least six months of the incentive contract term. - Incentive Termination without Recoupment: If you accept an Active Guard Reserve (AGR) position or a Military Technician (Mil Tech) position where membership in the National Guard is a condition of employment and you have served at least six months of the incentive contract term.Estimated Salary: $20 to $28 per hour based on qualifications.
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